If you have noticed an annoying pothole don't just moan about it - report it!

Somerset County Council (SCC) rely on members of the public to report defects in the roads, they will then inspect it and arrange repairs.

Remember if someone makes a claim against the council we will all be paying for it through our Council Tax - prevent an accident and report it today.

About this service

As the Highway Authority SCC have the responsibility for the maintenance and repair of the highway. SCC repairs potholes and other defects on the road to ensure safe access for all road users and to maintain the structure of the road in accordance with the Highway Safety Inspection manual.


The factors to be taken into account include size and exact location (carriageway or footway) and depth of pothole. In addition, the type of traffic use: speed and volume, road alignment and visibility and also the position in relation to road width. 

How do I use it?

When contacting SCC, please provide the following information:

  • Your name and telephone number, in case we need to contact you
  • The location of the pothole or road defect including the road name and parish.
  • Is the pothole/defect outside a specific property
Telephone:         0845 345 9155

Email    roadsandtransportSD@somerset.gov.uk
To report "on-line" or for more details see the SCC website

What happens next?

When you report a pothole or road defect SCC will inspect it by the end of the next working day, where resources permit, and programme remedial work where required.